Play Novel: Silent Hill is an interactive story. At certain moments, the game asks the player to choose between two or more possible options which can affect the rest of the story. Besides the narration, the game features some puzzles and multiple endings. After reaching the end, a player is awarded Digital Trading Cards - 32 in total for all scenarios.
The game offers two main scenarios: one for Harry Mason and one for Cybil Bennett, available after completing Harry's scenario. There were also four additional scenarios (one for each season) available for download in Japan, which followed a boy named Andy - Harry and Cheryl's neighbor. However, Konami has since ended the download service, making the Andy scenario fully unavailable as the game was erased from consoles when the device powered off.